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Shipping Policy

Orders are dispatched daily from our Head Quarters in Port Pirie South Australia. Any orders received after 3pm AEST would be fulfilled and ready for delivery the next business day. All parcels are sent through Australia Post and standard shipping has a 1-6 business day turn around with Express Shipping 1-3 Business days.

Any orders lost in transit or damaged on arrival are the responsibility of the courier and customer unless insurance is purchased with shipping. Supps Is Life will assist all buyers with the process to ensure a speedy and positive result.

If an item is scanned delivered on the tracking but NOT received by the buyer please contact 13POST immediately to find out where the item is before contacting Supps Is Life for assistance.

We encourage all customers to purchase insurance who have had experiences where parcels have been lost, damaged or not arrived.